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Terms and conditions

Thank you for visiting our website www.olginteriorsonline

Please read these terms and conditions of use before using this site which is operated by OLG Interiors Limited.

We operate this site for the purpose of advertising our products and services to customers and potential customers. By using this site, you signify your acceptance of these terms and conditions in return for which we provide you with access.

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Please note that: Using this website indicates that you accept these terms and conditions which take effect on your use of the website. If you do not accept these terms and conditions, please do not use the website for purchasing products.

We agree to supply products to you through this website and you agree to accept the products available through this website subject to the terms and conditions set out below.

This site and all materials, names, logos and related products are protected by copyright, trademarks and other intellectual property rights owned by or licensed to us or are otherwise included with the permission of the relevant owner.

We are happy for you to browse this website and download and/or print anything that may interest you. However, your access to this website and the information and material contained on it does not give you a licence (or any other right) to reproduce, print or distribute or otherwise use such information or material for your own personal or commercial use.

The supplier of goods purchased pursuant to these terms and conditions is OLG Interiors.

Registered office: 26 Kings Hill Avenue, Kings Hill, West malling, Kent ME19 4AE.

Registered in England. Company registration number: 4464648

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Making a purchase

Price

All prices quoted on the website are inclusive of VAT. All prices including postage and packaging may be subject to change as a result of increase in direct costs or VAT rates.

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Payment

Prices quoted by OLG Interiors. are strictly net. All payments for products made through this website are procured through a secure browser.

All authority for payments must be made or given at the time of confirming the relevant order.

Payments can be made by authorised credit or debit card (most major credit and debit cards are accepted, we do not accept American Express).

No payment shall be deemed to have been received by us until funds are cleared. All orders are subject to your credit/debit card being approved.

Please ensure that the expiry date of your credit/debit card is at least 28 days after the agreed or anticipated dispatch date or your confirmed order. As payment is taken just prior to the point of dispatch, if your credit/debit card has expired, we will be unable to take payment to fulfil your order. You agree to indemnify us in full against all administration charges, costs and expenses incurred by us in obtaining payment(s) from you in the event of a failed payment.

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Terms of Delivery and Returns

How to order

Browse our online shop 24 hours a day. Add the items you would like to order into your shopping basket.

Click the item once to see it in detail and to view the size options and availability.

Click checkout to review your order, and then to provide the necessary payment and delivery details.

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Changing or cancelling an order

Please contact us as soon as possible on 01732 424184

An order cannot be changed or cancelled once it has been despatched.

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Delivery

Orders placed by noon Monday to Friday will usually be despatched the following working day.

Orders placed after this time and including weekends will be despatched within 2 working days.

Liability cannot be accepted for damage or partial loss, unless written notice is received within 3 days of delivery.

Liability cannot be accepted for non delivery, unless written notice is received within 7 days of Invoice.

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Out of stock items

We aim to maintain stock levels at all times.

Items which show an out of stock sign will usually be available again within a maximum of two weeks.

Some items are from limited stock and may not be repeated in a season.

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Stock Enquiries

Please use the contact form or telephone us on 01732 424184 Monday to Friday from 10.00am – 5.00pm .

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Returns policy

We endeavour to process returns as quickly as possible.

Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is in fully resaleable condition with original packaging and within 7 days of purchase.

At present, we can only issue refunds to the purchaser.

Returns should be made within a reasonable time (usually 28 days) and in their original, undamaged packaging.

Delivery charges are non-refundable.

We cannot accept responsibility for items lost in transit.

If we find that a item has not been returned to us in fully resaleable condition, we reserve the right to refuse a refund on the item or deduct up to 25% of the original selling price from the refund amount.

Please note that we cannot exchange or accept the return of certain items.

This includes bespoke blinds or furnishings

Please note that any sale or reduced items are not returnable or refundable.

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How to return or exchange items

Contact our Customer Services team on 01732 424184 during normal working hours.

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Ownership and risk

The property of and title to the products you order through this website will not pass to you until the price for the products has been paid in full to us and all other sums which are, or which have become, due from you to us on any account have been paid in full. The risk of loss or damage to any products shall pass to you at the time of delivery.

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Limitation of liability

The information on this site is posted in good faith but we cannot guarantee its completeness or accuracy.

The materials provided on this site are provided “as are” without any warranties of any kind including merchantability, fitness for a particular purpose or non-infringement of intellectual property save as expressly set out in these terms and conditions or implied by law.

We shall not be liable for any failure to perform our obligations under these terms and conditions if such failure is caused by, or due to, any matter beyond our reasonable control, including, without limitation:

You acknowledge that your use of this site and its contents are at your own risk. Under no circumstances will we, our suppliers or other third parties mentioned on this site be liable for any damage including without limitation those resulting from lost profits, lost data or business interruption or any direct, special, indirect, consequential or incidental damages or any other damages of any kind whether based on warranty, contract, tort (including negligence) or otherwise. Applicable laws may not allow the exclusion of limitation of incidental or consequential damage so the limitation or exclusion may not apply to you in its entirety.

OLG Interiors Limited disclaims any liability for damage or injury arising from the improper use of it's products, or for any use of it's products which does not conform to safety advice given by the company or it's representatives.

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Usernames and Passwords

You must keep your password(s) confidential at all times, and must not disclose the password(s) or permit anyone else to use your password(s). Any breach of any of these terms by anyone to whom you disclose the password(s) will be treated as if the breach had been committed by you, and will not relieve you of your obligations under these terms;

In the event of any failure or error in the operation of a password(s), you shall cease using the password(s) and exit the Shop immediately, and notify OLG Ltd.. of such failure or error.

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Your personal information

Usage of your personal information is governed by OLG Interiors Limited's Privacy Policy, which forms part of these General Terms of Use.

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PRIVACY POLICY

OLG INteriors Ltd. takes the privacy of its customers very seriously.

Please read the following policy to understand how we will treat your personal information when you use our site. If this policy changes then we will let you know via our website, and will give you the opportunity to opt out of any changes which affect you.

In order to provide you with an efficient transaction, we collect certain personal information about you. When you buy anything via the site, we may need to collect information about you to process the transaction and fulfil your order. This information may include, but is not limited to, details such as your name, your address and your credit card.

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What do we do with your personal information?

OLG Ltd. may use your personal information to give you information or details of offers which we think will be of interest.

We may also use the information to process any transactions you undertake with us and for internal administration and analysis.

We disclose your information to third parties only for the purpose of completing your transaction with us, providing the above services to you and for the purposes of associated administration and obtaining professional advice.

We will not sell, rent or trade your personal information to third parties for marketing purposes without your express consent.

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Cookies

Cookies are small files which are sent to your browser and stored on your computer's hard disc. If you have registered with OLG Interiors, then your computer will store an identifying code in the cookie which means you do not need to type in your email address each time you return to the site. Other than this, we do not store your password or any other information in the cookie, or use it for any other purpose.

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Data Protection

In the UK we operate in accordance with applicable data protection legislation.

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Consent

By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by OLG Interiors Ltd. in the manner set out in this Privacy Policy.

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Severability

Each provision in these terms and conditions is several. If any provision of these terms and conditions are held to be invalid or unenforceable by any competent authority in whole or in part, the validity of the other provisions of these terms and conditions and the remainder of the provision in question shall not be affected.

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Entire Agreement

These terms and conditions (together with any terms and/or conditions set out (or referred to) on any order form on this website which is completed by you) constitutes the entire agreement between you and us in connection with your purchase of the relevant products through this website, supersedes any previous agreement or understanding between you and us in relation to such a purchase and may not be varied except as subsequently agreed in writing between you and us.

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Third Party Rights

A person who is not a party to these terms and conditions (which govern the contractual relationship between you and us) has no right under the Contracts (Rights of Third Parties) Act 1999 or otherwise to enforce any provision of these terms and conditions. We may transfer, assign or sub-contract all or any of our rights arising under these terms and conditions to any other party at any time without notice to you.

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Applicable laws

This site is administered by Amesis Ltd.

We make no representation that this site or its contents are appropriate or available for use outside the UK. Those who access the site do so at their own risk and we are not responsible for compliance with applicable laws or regulations.

These terms and conditions will be governed by and construed in accordance with English law without giving effect to any principle of conflict of laws.

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